Owner Retention Stakes Have Never Been Higher
Service advisers represent dealerships’ foundation in fostering ongoing customer loyalty, and they must maintain certain standards to keep that foundation strong.
Service advisers represent dealerships’ foundation in fostering ongoing customer loyalty, and they must maintain certain standards to keep that foundation strong.
The future of automotive was revealed (again) at the recently concluded CES consumer electronics show. Can anyone say futuristic?
As America turns 250, explore how the automotive industry shaped jobs, culture, innovation, and mobility from Detroit assembly lines to today’s EV era.
Legal concept helps make sense of California’s recently passed version of the failed federal CARS legislation.
We all mess up from time to time, but it’s how we address the mistakes that really matters.
Despite a major 2024 cyberattack in the industry, many are still vulnerable.
Famed trainer, speaker and auto dealer advocate made an indelible mark on the industry he served with integrity and zeal in a career spanning six decades.
The second annual induction recognized luminaries who helped advance F&I training, production, compliance, agency-building and product development.
Shifting to neutral on power train strategy makes more sense as we look to automotive retail’s future.
The upshot is don’t relax, because regulation indeed continues.