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AI in Auto Retail

The CDK Global survey found 76% of dealerships leveraging AI said they had a positive result from its use. - IMAGE: Pexels/Rahul Pandit

More dealers are embracing artificial intelligence in daily operations and reaping its benefits in sales, service and F&I.

Getting Back to Basics

There are certain pillars for success that are consistent and don’t change in creating and maintaining a successful business. - IMAGE: Getty Images

There are certain pillars for success that are consistent and don’t change in creating and maintaining a successful business.

Why Onboarding Matters and Keys to Success

There is no “perfect” onboarding process, but there may be an improved version of onboarding that can exist for your organization as you develop how your time is spent when training new additions...

There is no “perfect” onboarding process, but there may be an improved version of onboarding that can exist for your organization as you develop how your time is spent when training new additions to your team.

Reputation Is Everything

One Industry Summit panelist said a recent study found that 93% of consumers base their buying decisions on car purchases and service off online reputation. - IMAGE: Pexels/Anna Shvets

It's paramount for car dealers to attract and retain customers, automotive marketing experts say, and those experts advise specific steps that can help dealerships get that most important job done and done right.