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Articles

The Business Should Not Own You

Dealer Courtney Cole discusses the importance of delegating certain tasks within the dealership and concentrating on items that add real value to both you, the dealer, and the store.

The Building Blocks of a Profitable BDC

Business development expert Greg Wells outlines the building blocks of a profitable BDC, including determining the basic functions your BDC will perform, which employees are in the BDC, pay plans and how the BDC can evolve to take on more tasks in the dealership.

Flying Under the Radar

Dealers who ignore rules and regulations they’re required by law to comply with and instead hope to fly under the radar unnoticed by the Federal Trade Commission and Consumer Financial Protection Bureau might want to ask themselves the following questions posed by Attorney Tom Hudson in this article.

Controlling Delinquency

Gene Daughtry, general manager of Best Ride, looks at three important factors in controlling delinquency at his buy here pay here operation.

Making a List and Checking it Twice

Santa isn’t the only one making a list and checking it twice this time of year. The CFPB and the FTC are making lists that will be used to determine who is naughty and who is nice. Attorney Nicole Munro poses some questions dealers should consider to put together their own compliance checklists.

F&I Best Practices

"As much as you have to be compliant with your client, you also have to be compliant with your [finance sources]."

            

            - Mike Davis, Finance Director, BMW of...

The F&I office has a lot of responsibilities for one department – selling products, ensuring compliance, maintaining good relationships with finance sources and more. Several finance professionals reveal their tried-and-true methods of getting the job done.

Five Strategies to Get the Results You Want in F&I

One of the most challenging and demanding positions in the dealership is F&I manager. Joseph Clementi, a dealership general manager, shares five strategies to find, develop and keep qualified F&I managers, so you can get the results you want in F&I.