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Articles

California: An Unlikely Compliance Model

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered...

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.

What to do If ICE Shows up at Your Dealership

Audits and raids of workplaces by Immigration and Customs Enforcement are at an all-time high. To avoid liability and ensure that you are complying, you should ensure that you have protocols in...

Audits and raids of workplaces by Immigration and Customs Enforcement are at an all-time high. To avoid liability and ensure that you are complying, you should ensure that you have protocols in place to properly handle any ICE visits or requests.

Tips For Recovering Debts From Departing Employees

Many scenarios exist where employees can leave an employer owing the dealership money. The likelihood of your being able to recover money for these purposes depends in large part on a handful of...

Many scenarios exist where employees can leave an employer owing the dealership money. The likelihood of your being able to recover money for these purposes depends in large part on a handful of proactive processes and procedures.

How Lessons from the Trail Can Help Your Dealership Win

On a recent hike, I had quite a bit of time to reflect on the similarities of lessons learned on the trail and lessons learned in the dealership. When you’re all in, and you don’t have any other...

On a recent hike, I had quite a bit of time to reflect on the similarities of lessons learned on the trail and lessons learned in the dealership. When you’re all in, and you don’t have any other choice but to keep going, you’ll find a way to reach the top.