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Blogs

On the Point

Jim Ziegler brings you the fearless commentary, actionable insights, and accurate forecasts you need to compete as a dealership owner, GM, or manager.

The Barbershop Mirror

A properly run special finance department helps dealers sell more cars and help customers repair their credit, but still-common bad practices could derail subprime lending if dealers don’t act to...

Pondering the concept of infinity, the Alpha Dawg finds a never-ending cycle of outside agitations and self-inflicted wounds that continue to cast dealers in a bad light.

Blurred Reality

Many dealers operating in New York State already have procedures in place for identifying used units with open recalls. The author notes that the constant stream of recalls in 2014 would test any...

The ongoing recall saga has left dealers in a world of confusion, and new threats related to unrepaired units may be larger than they appear.

The Best-Laid Plans

Dealers must take their vendors to task when they feel they are not delivering. Programs that promise to drive traffic to your websites should be backed up by hard data, and dealers must be...

The Alpha Dawg is kept busy by prosperous dealers and the OEM executives, inscrutable vendors and bogus industry reports that seek to derail them.

We’re Not Dead Yet

Much like Mark Twain, U.S. dealers have been written off too soon and now must set the record straight.

‘Da Man’ returns to put any rumors of the American dealership’s demise to rest and weigh in on weak lead providers, strong Ford executives and a resilient dealer body.

Total Recall

When dealers get caught up in powerbooking schemes, the person who submitted the deal to the bank tends to take the fall. Finance directors should verify the details of each application and refuse...

Bad parts, past mismanagement and news from Opel has the Alpha Dawg feeling sympathetic toward GM’s current leadership, while a wave of powerbooking charges leaves him wondering when dealers and finance directors will wise up.

Staying Power

Executives from the NADA, including Executive Vice President from General Counsel Andrew Koblenz (center), released guidance designed to helpdealers document variations in rate markup. The CFPB...

Erosion can affect every aspect of your dealership, from staff and processes to the very foundations of your business. The Alpha Dawg wants you to keep fighting.

The Green Leaves of Summer

Last year, China became the first country to sell 20 million new vehicles. Considering the implications of an increasingly global marketplace, the author worries that Americans could one day find...

After successfully navigating the NADA convention and facing two profound losses, ‘Da Man’ returns to reflect on personal and professional triumphs and letdowns.