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Dealer Ops

Hands-Free Tech Probed

Investigation find BlueCruise had been engaged before each accident involving a Mach E, both of which happened after dark. - Ford

Mustang Mach E system evaluated after fatal crashes as federal agency reports that Tesla’s similar system creates ‘critical safety gap.’

Up With Upselling

Corbett says one effective strategy is giving the customer complementary products or services that enhance their initial purchases.

Sales expert shares pointers on how to guide consumers to add onto their vehicle purchases. Should preloads be part of the process?