Harlene Doane - Is it really possible to measure your Return on Investment (ROI) in a CRM initiative, or is the hype just mumbo-jumbo without substance from the companies selling the CRM products? It is important to answer the ROI question once and for all.
Greg Goebel - A consistent Internet sales process is required to achieve such a lofty sales volume...
Rob Chesney - Hobsen said his company rarely sells a car from a walk-in customer, and eBay has transformed ... ability to move product...
Terran Lamp - The e-Commerce department at Germain sells over 200 cars per month and is responsible for generating over 15 percent of total sales monthly...
Jim Coleman Honda is the youngest addition to the Coleman family. A part of Jim Coleman Toyota, Cadillac and Infinity, the Honda site has 28 sales people and averages 2500 new car sales and 1000 used car sales a year. In addition, the dealership averages 80 Internet sales per month. Jim Coleman Honda has made an impressive entrance into the Honda Market by claiming the President’s Award during the last four out of five years. So what is the motivating philosophy
Terran Lamp - Internet sales now account for almost 28 percent of McCombs sales, up from six percent just three years ago...
Thomas B. Hudson, Esq. - “There has to be separate consideration – apart from the consideration supporting the contract of sale – to support the agreement to arbitrate.”
Thomas B. Hudson, Esq - First, if the F&I process wasn’t perfect, the videotape would record the imperfections and the tape would become ... Exhibit 1...
David Keller - The first thing the owners did was call the individual who was responsible for the tape backup the night before...
David Keller - Your people attempt to print a list of customers and sales data as requested...
David Keller - You can prepare combined financial statements if required for banking or other purposes without jeopardizing your RFC sale transaction...
David Keller - How do you know which type of CRM product or service to use for your dealership?
David Keller - Decide what you want to sell and whom you want to sell to. What is their average age? Are they married?...
David Keller - The internet has improved the speed at which data can be exchanged between dealers and those that they wish to communicate with...
Terran Lamp - Today the Napleton family owns and operates 54 franchises in five different states...
