Affinitiv: Caldwell & Kerr Acquisition Creates ‘Full-Service’ Platform
Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.
Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.
A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.
A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.
Conduct a three-step audit of comments and ratings to learn how your service department is perceived by customers and which issues need immediate attention.
The newest feature in IHS’s WorldView online aftermarket solutions provides auto dealers and other users a view of what’s happening at the counter in near-real time.
Affinitiv has launched a series of free monthly webinars designed to help auto dealers maximize revenue potential.
Turn a profit killer into a profit generator with a proven, six-step process that reduces costs and improves retention.
A new report from LoJack details how dead batteries and missing inventory can slow the sales process and cost dealers fixed ops revenue.
Unsafe facilities, untrained workers, and a permissive corporate culture can lead to accidents, injuries, and lawsuits.
Use of personal safety gear and proper disposal and recycling of waste and parts should be the first two items on every dealer’s service department cleanup checklist.
Pending legislation in California, Colorado, Iowa, and Minnesota will add to the list of states that grant dealers the right to be reimbursed at the retail rate for warranty parts.
Retail automotive software development expert Bridget Townsend has joined Rapid Recon as vice president of development.
Dealers and manufacturers have a major stake in the outcome of the Trump administration’s new tariffs, starting with the pricing of vehicles and parts.
Dent Wizard International has acquired Image Auto, a regional provider of recon and wheel repair services.
The software firm's Virtual Service Advisor is now integrated with Autosoft's DMS. GoMoto users can now open repair orders, update customer appointments and information, and offer trade appraisals and upsell every customer.
