Xtime's survey of 668 vehicle owners shows that a majority (more than 70%) believe cost estimates are either extremely important or very important when setting appointments. These responses outranked all other factors surveyed, like the availability of transportation options and the option to choose different service advisors, the company stated.
Today, i3 Brands announced an integration deal that will have its PartProtection system, a point-of-sale platform that allows car dealers to offer service contracts on OEM parts, integrated into Snap-On Business Solution's electronic parts catalog.
Organizers of the upcoming Industry Summit have announced that Old Republic Insured Automotive Services (ORIAS) will award two $500 American Express gift cards in a random drawing of attendees who register by this Friday, July 29.
A new study from Cox Automotive found that warranties and service contracts are keys to service retention. To realize that benefit, the study recommends that dealers allow car buyers to research service contracts before they step into their stores.
Organizers of Compliance Summit have announced that attendees will have the opportunity to earn Certified Automotive Compliance Specialist status at the Las Vegas event, which will be held Aug. 29–30, 2016, at Paris Las Vegas as part of the annual Industry Summit.
DealerSocket’s FEX DMS is now integrated with ProPay’s LenderPay platform. The partnership, the company stated, will allow FEX users to select the credit processor that best fits their dealership’s unique needs.
In a 6-2 decision, the Supreme Court vacated the 9th U.S. Circuit Court of Appeals' ruling that service advisors qualified for overtime pay because they were not considered “salesmen” under the Fair Labor Standard’s Act (FLSA).
Confident Financial Solution's auto repair financing program has experience strong growth this year, the company reported this week. It now has 1,000 retailers offering its product, including 410 franchised new-car dealers.
According to the latest NIADA Business Confidence survey, dealer outlook for Q3 retail sales growth was less optimistic than growth expectations for the second quarter, although there was an uptick in the number of respondents who thought sales would remain the same.
The federal agency said Sands Chevrolet violated the Safety Act for selling and delivering new vehicles without fixing safety-related defects. Along with the fine, the dealership was ordered to show that it has taken, or will take, steps to ensure it does not violate the Safety Act again, the settlement agreement states.
Conducted by The Associated Press-NORC Center of Public Affairs, the poll found that 75% of households making less than $50,000 a year would have difficulty coming up with $1,000 to cover an unexpected bill.
The publishers of Auto Dealer Today announced the winners of the 12th annual Dealers’ Choice Awards. The awards are based on a comprehensive survey that allowed dealers and dealership personnel to recognize their favorite vendors, suppliers and finance companies in 34 categories.
The hard plastic, dry-erase tags give dealers the ability to reuse them instead of throwing them away, as is the case with traditional paper tags. These tags also eliminate the possibility of misprints due to their dry-erase nature.
Recall Masters’ news, data, training and communication will now be integrated into AutoLoop’s Fixed Ops Suite to provide real-time recall lookup of vehicles during service appointment scheduling, as well as during the vehicle check-in and inspection process.
With rock-solid processes and measurable goals, prepaid maintenance programs can help dealers keep more car buyers coming back and create limitless service and sales opportunities.
