Your Dealership Backbone - Have You Made It As Strong As It Should Be?
Harlene Doane - The fixed operations side of your dealership, if run efficiently, should support the balance of the dealership...
Harlene Doane - The fixed operations side of your dealership, if run efficiently, should support the balance of the dealership...
Harlene Doane - Without customer interaction, your customers will go elsewhere for service and future sales...
John Carroll - Brian McBride always thought he could figure out a way to make the service department at Bill McBride Chevrolet Subaru in Plattsburgh, N.Y. run better...
Greg Goebel - Let’s look at the benchmarks for labor gross profit ... will vary from a low of 70 percent to a high of 74 percent...
Bud Abraham - "we've always been able to operate the department with little equipment and low paying, entry level people."
Bud Abraham - This department will not only provide services for new car and used car detailing, it will offer services to the public.
Bud Abraham - Depending on the volume of work, you need a proper facility in which to do the work.
Bud Abraham - ... greater productivity with fewer workers – has created a demand for quick detail but not the resultant poor quality work.
Bud Abraham ... detailing is moving out of the back alleys, warehouses and garages and assuming a position along side other service businesses.
Bud Abraham - Dedicate sufficient space to handle your own in-house needs and projected retail business.
Bud Abraham - Be honest Mr. Dealer, isn't that department about the messiest, disorganized eye-sore in the dealership?
Bud Abraham - What do you know about the detailing equipment, chemicals and supplies being used in your dealership's detailing department?
Dave Skrobot - Safety, Value, Convenience and Price! There are always a number of angles for running a Fall Auto Check up Promotion...
Dave Skrobot - Firstly, the service person may be trying to explain to the customer by using too much techno-jargon...
Chuck Bonanno - The service business must be approached with the same forethought that you put into entering the Buy Here-Pay Here business....
