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Joe Verde Releases New eBook

The new eBook explains the 10 technical skills every automotive sales manager needs to help his or her salespeople improve. The eBook is the second in a planned series and is available for free.

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Ron Reahard Returns to Industry Summit

Voted a 2013 Best in Class trainer, Ron Reahard will lead a session at this year’s Industry Summit on converting customers to dealership financing. He will also outline a front-end process designed to keep the F&I office in the financing game.

Cory Mosley Launches Sales Skills Seminar Series

The dealership consultant and magazine columnist will kick off his seminar series in Uniondale, N.Y. on April 22. The one-day, two-seminar program is designed to help showroom and Internet/BDC professionals become more influential with customers and increase their sales production.

Ron Martin Releases F&I Sales Training Book

The president of VisionMenu has released an expanded edition of his previous book. It now includes improved sales pitches, word-tracks and closes.

Training and Retraining: Increase Production

How hungry are your sales and finance teams? Top trainer says the path to increased production is paved by leadership, accountability and proper compensation.

How to Keep Associates Motivated After the Training Is Over

Expert offers three keys for coaching staff to follow a new process after the trainer leaves.

Supporting Fixed Operations

Don Reed reminds dealers and general managers about the real opportunities that exist for service departments.

How to Accelerate Your BHPH Performance Results

Author Mark Dubois looks at the top three solutions that have helped dealers rapidly accelerate their BHPH performance results.

What You're Thinking Is Really Gross

Alan Ram of Proactive Training Solutions discusses how dealers can increase their gross profit.

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The Primary Mission of a Service Advisor

Expert Don Reed, CEO of Fixed Ops Solutions, points out that the primary mission of a service advisor is to ensure that every customer is driving a safe and reliable vehicle. Reed also teaches you exactly how to accomplish your mission from building customer relationships to holding everyone accountable to the mission.