Fixed Ops 5 will focus on the customer experience in the service drive, profitability opportunities and fixed operation of dealerships.
Overall, the automotive finance market has remained resilient, despite the pandemic. Staying close to the data will help lenders ensure they have the right options available to fit consumers’ needs and budgets.
Rapid Recon works with the dealer’s new-car team to create a customized, stand-alone New-Car Workflow that mirrors their existing process.
Although there are many reasons to retain an owner’s representation firm, creating a facility that is aligned with your business vision will provide a newfound motivation for your team and will enhance your customer’s experience.
ACV Auctions has acquired TrueFrame, a vehicle inspections provider specializing in but not limited to collision investigations.
A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car buyers.
myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.
Auto/Mate Dealership Systems has integrated its dealership management system with Storm Kiosks’ customer-facing Express Service kiosks.
A new partnership connects Dealer Owned Warranty Company service contract holders with RepairPal’s network of 2,500 certified repair shops.
Why do you have a business development center? Heard urges dealers debating whether to empower or disband their BDCs to consider whether its duties can be carried out by any other means.
