Dependability on the Decline
JD Power named the Lexus IS the most reliable model in its 2026 U.S. Vehicle Dependability Study, which covers 184 specific problems across nine categories.
JD Power named the Lexus IS the most reliable model in its 2026 U.S. Vehicle Dependability Study, which covers 184 specific problems across nine categories.
Study ranks it highest in industry, whose overall results improve.
For its new Total Ownership Experience Awards, J.D. Power looked at results from its five iconic automotive studies to determine which automakers do the best job overall of satisfying customers through the different stages of vehicle ownership.
J.D. Power’s annual dependability rankings include a strong showing from a number of mass-market manufacturers, including Toyota, General Motors and Hyundai.
Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.