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Training

Arbitration Patrol

Thomas B. Hudson, Esq. - From where we sit, dealers win a lot more of these challenges than they lose, and when they lose, it’s usually because they deserve to lose...

Sucker Pricing

Thomas B. Hudson, Esq. - With the exception of limits on the rate of finance charge in financing transactions imposed by most states ...

Has Your Workplace Become A Welfare State?

Dave Anderson - One of the most important things a leader must do is keep his or her business mindset separate from society’s mindset. This task is difficult and takes continual adjustments ...

Justify It Or Drop It

Dave Anderson - Salespeople choose this strategy time after time. There is a more effective and profitable alternative: justifying the price ...