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Training

Nanny State: New Safety Tech Annoys Drivers

J.D. Power analysts found 61% of drivers sometimes disable their vehicles’ lane-keeping and centering systems. - Photo courtesy Mercedes-Benz USA

A new J.D. Power survey finds car buyer demand for semiautonomous safety technology is threatened by overbearing alerts that are causing many to disable their systems, increasing the risk of a collision.

Ryan Norris and the Next Generation of On-Camera Dealers

Ryan Norris and Toyota of Easley (S.C.) have all but abandoned traditional advertising to focus on building an online library of videos inspired by customers, starring the dealer, and driving sales and service traffic — often with no mention of buying a car.

UDS Wins 7th Straight Diamond in 2019 DCAs

United Development Systems earned its seventh straight first-place Diamond award in the F&I Training category and a Gold award for Compliance training in the 15th annual Dealers’ Choice Awards.

Cox: Younger Workers Could Reduce Dealership Turnover

Dealers facing high turnover rates could see that trend reversed with a focus on younger workers, according to the 2019 Cox Automotive Dealership Staffing Study. - Photo courtesy Cox Automotive

Cox Automotive’s 2019 Dealership Staffing Study finds approximately 20% of dealership staff are likely to look for another job in the next six months, a problem that could be solved with a greater focus on attracting younger generations to dealership work.