Stop Punishing Your Staff!
Sentencing your sales staff to an afternoon in front of the TV or computer is no way to motivate them.
Sentencing your sales staff to an afternoon in front of the TV or computer is no way to motivate them.
Auto Dealer TV's Jennifer Nebrich reports on gains in F&I profits and revenue among the nation's largest dealer groups. Also this week, credit unions are gaining market share while depreciation rates approach pre-recession levels.
The size and scope of Industry Summit continues to change with time and the demands of the market.
ADM profiles three independent dealers who take a hands-on approach to running their operations.
Marketing expert offers pointers for encouraging positive feedback and responding to negative comments online.
Simple promises and superior results are the key to marketing your dealership to women.
Are you ready — and qualified — to become the face and voice of your dealership? Marketing expert asks the tough questions.
These four services were designed to help dealers create new sales opportunities and upsell customers.
This month’s collection proves that concept and custom cars come in all shapes and sizes.
Auto Dealer TV's Jennifer Nebrich reports on a new challenge to the disparate impact theory of discrimination. Meanwhile, pent-up demand continues to grow among American car buyers, and a New Hampshire dealer is sentenced in a VSC fraud case.
The combined average age of all light vehicles on the road in the U.S. remained steady at 11.4 years. IHS says the average age is likely to remain at 11.4 years through 2015.
Empower your staff by making your objectives clear and giving them room to work.
Check out the latest technological solutions for in-store processes and advanced marketing campaigns.
Automakers unveiled a series of head-turning prototypes at the 2014 Beijing International Automotive Exhibition.
Sales and F&I managers can defuse interdepartmental conflict by walking a mile in their co-workers’ shoes.
