Your BDC Profit Center
To convert your BDC from a loss-prevention department to a true profit center, you must think beyond phone and Internet leads and challenge your reps to take on new tasks.
To convert your BDC from a loss-prevention department to a true profit center, you must think beyond phone and Internet leads and challenge your reps to take on new tasks.
Expert lays out a three-step plan for dealers who are considering a DMS conversion.
Dealer software expert lists five ways your customer relationship management system can drive new sales and service visits.
Earning the trust of the car-buying public requires consistency in pricing, inventory and your dealership’s brand.
After waiting two months for a slam-dunk loan approval, the special finance guru has newfound sympathy for the struggles of subprime car buyers.
Low interest rates are driving dealers back to their banks and finance companies to discuss refinancing floorplans, mortgages and lines of credit. Accounting expert offers advice for preparing your case and deciding between fixed and variable rates.
Larry H. Miller Group’s Greg Miller recounts the experience behind his appearance on CBS’s “Undercover Boss.”
Discover new tools and services designed to keep your store connected, informed and efficient.
These prototypes were designed to push the boundaries of design, fuel efficiency and utility.
The magazine’s legal wiz believes that dealers who advertise no-haggle pricing should be safe from legal action — unless, of course, they haggle.