Counting On Service
An efficient, profitable parts and service operation can generate steady revenue and keep customers coming back.
An efficient, profitable parts and service operation can generate steady revenue and keep customers coming back.
Subprime loan programs with automatic interest-rate reductions are great for both dealers and their customers, but could run afoul of TILA standards.
Is your website designed with BDC leads in mind? Expert lists the five features that produce the most appointments.
Asking every customer to submit an online review is the best way to encourage positive reviews, head off negative reviews and get car buyers talking about your brand.
In his 41st year working at Jim Bass Cars & Trucks in San Angelo, Texas, Mike Smith has sold nearly 140 units in the first half of 2013.
Experts discuss four common options for dealers facing limited cash flow.
A Seattle startup is taking a different approach to improving the car-buying experience, one that is supposed to drive a better connection between dealers and their customers.
The editor bites on a pitch for an article about the future of auto retailing, a topic he's steered clear of given the emotions it tends to stir.
Technology in the hands of a skilled F&I salesperson will help empower the customer.
Accounting wiz explains three key points dealers need to know about the Taxpayer Relief Act of 2012.