David Keller - As we all know, 2009 is a year we are willing to lock away in the attic and forget. There have been many changes in management styles, efficiencies, inventory values, personnel, sales, income, et cetera this year, and there will probably be more to come in 2010.
Harlene Doane - Stephens, Inc. published a report on F&I income earnings per vehicle retailed for the top public automotive groups based on fourth-quarter 2008 data. The data is below.
Kimberly Long - It’s a question dealers ponder daily: How do I make my store stand out in the crowd? Everyone wants to convince customers to buy from their store instead of the guy down the road; that’s certainly nothing new.
Kirk Manzo - Ask every manager at your store to write down the complete sales and F&I process. How many different versions might you receive? How well-defined is your sales and F&I process?
For special finance dealers and BHPH dealers, the most important aspect of your dealership website is the online credit application. If you do not have one on your website, you are wasting your money and time online.
Jim Rucker - Credit is a big topic in the automotive industry, especially for car dealers struggling with slow, post-Clunkers sales. Selling the vehicle is difficult enough but once it gets to finance, an entire other world of concerns is present.??
Jennifer Murphy - The year 2009 has certainly earned a place among the pages of history books for several reasons; one of the most startling was two domestic auto manufacturers filing bankruptcy back to back.
This month celebrates my twentieth anniversary in special finance. Throughout the years, the economic landscape has changed several times, as have the names of the finance companies that have made special finance a fixture in most successful dealerships.
Mark O'Neil - The past year has unequivocally been a challenging one for our industry, yet as the economy slowly recovers and consumer confidence increases, we can look forward to a brighter future.
Thomas B. Hudson - I’ve done a bit of sailboating on the Chesapeake Bay, and the current mess in Washington brought back a memory from those sailing days.
