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Articles

So You Need a New Agent

AUL Corp.’s Bryan Nieves offers advice for dealers who are in the market for a new agent, including what to look for in an F&I training program.

How to Futureproof Your Dealership

Prepare your sales and service departments for the next generation of dealership customers by modernizing your communications, rethinking your ad spend, and training managers and staff for success in a high-touch world.

The Choice Was Clear

Seventy vendors, service providers, and finance sources won a total of 100 Diamond, Platinum, and Gold awards in the 14th annual Dealers’ Choice Awards.

Lessons Without the Pain

Three recent arbitration cases provide valuable guidance for dealers who prefer to learn their lessons from headlines rather than headaches.

How to Crack the Credit Union Code

Use this four-step process to understand how credit union executives think, offer your customers a reliable and trusted financing source, and build a long-lasting and mutually beneficial partnership with a local business.

Your Social Media Service Audit

Conduct a three-step audit of comments and ratings to learn how your service department is perceived by customers and which issues need immediate attention.