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Articles

Merchants Auto Is Winning

Photo: Robin David

General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.

No Guidance

David Gesualdo

Self-governance by providers may be the best way to protect the sale of F&I products.

The Firing Line

Courtesy NBC Universal

Terminating an employee is always hard, but if they have been properly recruited and trained, the decision can be easy.

Launching Special Finance: Part One

Welcome to Part One of a six-part series of articles about the launch of a startup special finance operation at an already successful independent dealership on the fringe of a major U.S. metro market.