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Fixed Ops

Compliance Summit Returns to Texas in September

Held alongside Industry Summit for the second consecutive year, Compliance Summit will include one full day of compliance education for dealers, managers, and sales and F&I professionals. An onsite certification courtesy of Automotive Compliance Education (ACE) will be available to all attendees the following day.

Service Advisors Are Working Overtime

The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.

Dent Wizard Hires Vice President of Customer Development

Ryan Briggs, former national sales manager for DigitCut, was hired by Dent Wizard to fill the newly created position of vice president of customer development. He'll be responsible for expanding the company’s relationships with the nation’s Top 150 dealer groups.

AutoNation Holding One-Day Hiring Event to Fill Thousands of Positions

AutoNation will be holding a one-day hiring event on Tuesday, Jan. 10, according to a recent company announcement. The event will take place throughout 15 cities across the country, and will feature thousands of sales and service positions available at all of the company’s stores and service centers, the company stated.

Autologic Diagnostics Enters Licensing Agreement With Volvo

Under the agreement, Autologic Diagnostics will have direct access to Volvo diagnostic data and technical information, enabling the provision of a comprehensive repair and maintenance on 2000 to current-year models through Autologic’s cloud-based diagnostic solution.

Autologic Diagnostics Names New National Sales Manager

Autologic Diagnostics announced this week it has named Allan Heller to the post. The nearly 20-year sales veteran will oversee the company's national sales efforts and manage the company’s growing team of direct sales professionals based throughout the United States.

Auto/Mate DMS Adds myCarFax Service Shop Integration

Auto/Mate Dealership Systems has integrated its dealership management system with Carfax's myCarfax Service Shop, allowing subscribers of its software systems to easily access a program that aims to help service technicians make the best service recommendations for their customers, avoid parts-ordering errors, and, ultimately, increase revenue.

3 Ways to Boost Upsell and Compensation

By improving the customer experience, creating a spiff program, and financing repairs, you will create new opportunities to increase your service revenue — and your advisors’ paychecks.

The Master at Work

Steve Travis has been a member of the Liberty Toyota staff since 1978 and has earned a number of awards, including nomination to the 2014 Assembly of Champions. Photo: Brent Asay

As a Master Diagnostic Technician and Toyota Assembly of Champions honoree, Steve Travis has delivered 38 years of service and international recognition to Larry H. Miller Liberty Toyota.

Magazine Offers Details on Compliance Summit Program

Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.