April 2017

  • Cover Story

The Ultimate Profit Machine

Job Pimentel brings 30 years of automotive industry success to his new role as GM of New Country BMW in Hartford, Conn.

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In This Issue

Article

Recycled Class Action Theories

Tempting though it may be, engaging in tit-for-tat arguments with online reviewers is never a good idea. Photo ©iStockphoto.com/Antonio Guillem

Article

Don't Leave Feedback to Chance

Chick-fil-A founder S. Truett Cathy founded his highly successful fast-food chain on a pledge to be active in the communities his restaurants serve. Photo by Mark Turnauckas

Article

Read the Instructions!