Expert says affordable payments are the key to dealership success as incentives fall, interest rates rise, and the vast majority of Americans continues to budget around a twice-monthly paycheck.
Safety expert cautions dealers to be wary of aftermarket brake pads, which are not held to the same standards as OEM parts and may contain untreated steel.
Dealers seeking a harmonious online-to-instore experience should start by taking advantage of the advanced digital marketing tools, assets, and services your manufacturers are offering for free.
General Motors’ extended bumper-to-bumper warranty would appear to benefit all sides, but dealers should consider alternatives to maximize profits — and control.
There is a palpable sense of relief among dealers at the end of the CFPB era, but the FTC, DOJ, and state attorneys general are actively taking up the once-feared bureau’s cause.
Too many dealers work hard to reach the heights of success and then come undone. GM offers a three-point plan for avoiding self-sabotage and maintaining the high income you’ve earned.
The winners of the 14th annual Dealers’ Choice Awards owe a debt of gratitude to the dealers and dealership professionals who took the time to vote them in and score them on the quality of their products and services.
Expert shares advice for dealers whose marketing technology stacks have failed to meet your customers’ growing expectations.
Stay competitive in a flat market by refocusing on the fundamentals of new-inventory management, forecasting, and tracking.
Close the motivation gap by backing your sales and F&I training programs with clear objectives for success and a culture of empowerment.
Heard has the five-step plan you need to salvage your slow summer sales season before the clock strikes midnight on Labor Day.
Dealers who undertake electronic surveillance of employees’ emails and phone calls must be aware of state consent requirements and tread carefully to avoid violating a maze of federal laws.
Hudson details a Connecticut lawsuit that confirmed as-is vehicle sales are subject to the UCC’s implied warranties rule.
Hindsight is 20/20, but at least one industry member saw GM’s latest mishap coming a mile away.
The Alpha Dawg charts the brief rise and long fall of Johan de Nysschen, the recently departed president of Cadillac and author of the business plan that effectively crowned Lincoln as the new king of American luxury.
Ed Bobit, the founder of Bobit Business Media, F&I and Showroom and many more media brands, passed away June 29, 2014, at the age of 86. Bobit was a man of outsized pleasures, but none more than his work and family, which were usually one and the same. Enjoy these photos of "Coach" Bobit enjoying the very full life he led.
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